BS ISO 21998. Healthcare interpreting. Requirements and recommendations
|Standard number:||19/30354970 DC|
- 11.020.99 Other standards related to health care in general
- 01.020 Terminology (principles and coordination)
This International document establishes requirements for healthcare interpreting services in spoken and signed communication. Healthcare interpreting services: a) enable safe communication mainly between healthcare providers and patients b) provide linguistic access to healthcare services, and c) ensure patient safety. This International document is applicable to all situations requiring healthcare interpreting, where the parties involved need to communicate orally, or by signed language, to resolve a health-related issue. It covers all parties involved in facilitating communication in healthcare settings. However, it does not supersede national, state or provincial regimes or legislation, which govern interpreting services in healthcare, where applicable.
The objectives of this document are: a) to establish minimum requirements; b) to promote market transparency in the field of healthcare interpreting; c) to provide information and clarification for users of healthcare interpreting services.
This document is aimed at individuals, the users of these services and all parties involved in the work of healthcare interpreting:
Interpreting service providers
Patients and accompanying persons
In-house interpreter departments
Community organizations that provide interpreting services
Employees that provide interpreting services
Educators and researchers
Healthcare providers and staff
Healthcare policy writers