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Released: April 2015
CQI-14 Automotive Warranty Management Guideline

CQI-14

Automotive Warranty Management Guideline

CURRENCY
LANGUAGE
English
Released:April 2015
Standard number:CQI-14
DESCRIPTION

CQI-14 Automotive Warranty Management Guideline

Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.

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