|Version:||Hardcopy with downloadable Assessment|
CQI-14 Automotive Warranty Management Guideline
3rd edition, 2nd printing
Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.
Special Process: Coating System Assessment
Special Process: Casting System Assessment 2nd Edition
Quality Assurance in the Process Landscape: sections 1-4: General, risk analyses, methods, process models