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>BSI Standards >03 SOCIOLOGY. SERVICES. COMPANY ORGANIZATION AND MANAGEMENT. ADMINISTRATION. TRANSPORT>03.240 Postal services>BS EN 14012:2003 Postal services. Quality of service. Measurement of complaints and redress procedures
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immediate downloadReleased: 2003-04-03
BS EN 14012:2003 Postal services. Quality of service. Measurement of complaints and redress procedures

BS EN 14012:2003

Postal services. Quality of service. Measurement of complaints and redress procedures

CURRENCY
292.8 EUR
Standard number:BS EN 14012:2003
Pages:36
Released:2003-04-03
ISBN:0 580 41487 6
Status:Standard
DESCRIPTION

BS EN 14012:2003


This standard BS EN 14012:2003 Postal services. Quality of service. Measurement of complaints and redress procedures is classified in these ICS categories:
  • 03.240 Postal services

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