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immediate downloadReleased: 2017-08-01
BS ISO/IEC 19086-3:2017
Information technology. Cloud computing. Service level agreement (SLA) framework Core conformance requirements
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| Standard number: | BS ISO/IEC 19086-3:2017 |
| Pages: | 26 |
| Released: | 2017-08-01 |
| ISBN: | 978 0 580 93076 8 |
| Status: | Standard |
DESCRIPTION
BS ISO/IEC 19086-3:2017
This standard BS ISO/IEC 19086-3:2017 Information technology. Cloud computing. Service level agreement (SLA) framework is classified in these ICS categories:
- 35.210 Cloud computing
- 35.020 Information technology (IT) in general
This document specifies the core conformance requirements for Service Level Agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core requirements. This standard is for the benefit and use by both cloud service providers and cloud service customers.
This document does not provide a standard structure that would be used for cloud SLAs.
This document does not supersede any legal requirement.