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immediate download
Released: 2016-01-31
PD ISO/IEC TR 20000-11:2015
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
LANGUAGE
English
immediate download
Released: 2016-10-31
PD ISO/IEC TR 20000-12:2016
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®
LANGUAGE
English
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Released: 2010-12-31
PD ISO/IEC TR 20000-4:2010
Information technology. Service management Process reference model
LANGUAGE
English
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Released: 2013-11-30
PD ISO/IEC TR 20000-5:2013
Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1
LANGUAGE
English
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Released: 2019-07-22
PD ISO/IEC TR 20000-7:2019
Information technology. Service management Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013
LANGUAGE
English
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Released: 2015-03-31
PD ISO/IEC TR 20000-9:2015
Information technology. Service management Guidance on the application of ISO/IEC 20000-1 to cloud services
LANGUAGE
English
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Released: 2017-12-08
PD ISO/IEC TR 22446:2017
Information technology. Continual performance improvement of IT enabled services
LANGUAGE
English