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in stockReleased: 2019-07
DIN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Reklamationsbearbeitung in Organisationen (ISO 10002:2018)
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English PDF
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152.23 EUR
English Hardcopy
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152.23 EUR
German PDF
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121.58 EUR
German Hardcopy
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121.58 EUR
| Status: | Standard |
| Released: | 2019-07 |
| Standard number: | DIN ISO 10002 |
| Name: | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018) |
| Pages: | 39 |
DESCRIPTION