Homepage>ISO Standards>ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems
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download between 0-24 hoursReleased: 2019
ISO/IEC 20000-2:2019
ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems
CURRENCY
Standard´s number:
ISO/IEC 20000-2:2019
Pages:
63
Edition:
3
Released:
2019
DESCRIPTION
ISO/IEC 20000-2:2019
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.