For multi-user versions of EN standards please contact us: info@en-standard.eu

 

PRICES include / exclude VAT
Homepage>Help center

Help center

I bought a PDF. What's next?

You have bought a PDF.

Most files PDFs are unsecured by DRM. This files are protected against editing and inserting text.

 

The BSI Standards are secured by DRM. In order to read and print secure files, you will need the login name and password that you will receive after creating the order. 

The files are secured by VITRUM software and there is no need to download or install any other programs or utilities.

 

First, if you haven't already installed it, download and install the current free edition of Adobe Acrobat Reader.

You will need Adobe Acrobat Reader for both types of files secured and unsecured too. 

 

How can I download the files?

You have two options how to download:

  • Go to the DOWNLOAD section of My Account and download your file from here
  • An e-mail with the download link was sent to your e-mail address immediately after ordering. You will be redirected to the DOWNLOAD area of My Account and you will be able to download your file from here   

 

I downloaded the file, what's next?

The unsecured file - open the file in Adobe Acrobat Reader and then you work with the file as usual.

 

The secured file - you will be asked to enter your username and password before first opening the file in Adobe Acrobat Reader. You can open the purchased files on 2 devices. 

You enter the user name and password only once on each device - before opening it for the first time.

You will only be able to open the purchased files on registered devices. That is, on the devices on which the files were first opened and logged on.

 

The secured standards cannot be used offline.

 

You are allowed to print 1 copy for archiving of the purchased standards

 

Please pay attention to the information below:

Vitrium Security offers two types of secure file outputs:


1. Secured web link – this requires a web browser to open on any device - desktop, tablet, or mobile. (URL starts with https://view.protectedpdf.com)


2. Protected PDF file – this requires Adobe Reader or Acrobat to open on a PC or Mac - desktop only. ( .pdf showing as the extension)

 

1. You are authorized to open the file on 1 web browser and print 1 archive copy - this means that if you open a file in Chrome for the first time, you must continue to open the file in Chrome, otherwise the file will be blocked. You are authorized to print one copy of the standard from web browser in that was the file opened.

 

2. You are authorized to open the PDF file on 1 device in Adobe Reader or Acrobat - this means that if you open a file in Adobe Reader for the first time, you must continue to open the file in Adobe Reader, otherwise the file will be blocked. The printing from Adobe is not possible!

 

The protected PDF file will not open in Mac Preview, the Chrome viewer or any other web browser’s built-in PDF viewers. 

If you don’t have Adobe Reader installed, you can download it for free at https://get.adobe.com/reader !!!!

Can I print the PDFs I purchased?

The unsecured files can be print directly form Adobe Acrobat Reader

The secured files can be print from web browser. The link for opening the files in your browser you will receive per e-mail along with username and password.

 

Please note: You are allowed to print 1 copy for archiving of the purchased standards

 

Where can I find a PDF I purchased?

All the PDFs you purchased are available to you in your Account, under DOWNLOAD STANDARDS

 

 

How can I register?

Click on SIGN UP in rihgt upper side of every page and insert your contact information including an e-mail address. Email address must be a valid, we will use this address for confirmation your registration and any purchasing activity on the website.

 

I did not create my account. What should I do?

Your account was always created automatically the order automatically creates your account. User name and password was sent to your  e-mail address with separately e-mail „User registration“

 

What are European Standards and how they are issued?

The formal definition of a standard is a “document, established by consensus and approved by a recognized body, that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of order in a given context”.

European Standards (ENs) are documents that have been ratified by one of the three European Standardization Organizations (ESOs), CEN, CENELEC or ETSI; recognized as competent in the area of voluntary technical standardization as for the EU Regulation 1025/2012.

European standards - EN - Standards that have been adopted and approved for use in the European Union

EN standards can not be sold separately as EN, must be adopted and published at national level each national standardization institutes, for example as BS EN, DIN EN, ILNAS EN, NF EN, CSN EN etc

Content of EN standard is always the same!

 

Difference between BS EN, DIN EN, ILNAS EN, UNE EN .......– only publisher

BSI is British Standards Institution

DIN is German national standardization institute

ILNAS is Institut Luxembourgeois de la Normalisation, de l’Accréditation, de la Sécurité

AENOR is The Spanish Association for Standardization and Certification

CSN is Czech national standardization institute

EN standards can not be sold separately as EN, must be adopted and published at national level each national standardization institutes, for example as BS EN, DIN EN, ILNAS EN, NF EN, CSN EN etc

 

 

When will be my purchased standard available to download? 

ASTM Standards - within 0 - 24 hours after ordering

BS Standards - immediately after your payment

DIN Standards - immediately after your payment

ILNAS Standards - immediately after your payment

UNE Standards - within 0 - 24 hours after ordering

ISO Standards - within 0 - 24 hours after ordering

IEC Standards - within 0 - 24 hours after ordering

CSN EN Standards - only as hardcopy

 

BOOKS

Annual Book of ASTM Standards -  are not available for download - purchased books will be expedited within 2 - 4 days after ordering

VDA Standards - are not available for download - purchased books will be expedited within 0-48 hours after ordering

AIAG Standards - are not available for download - purchased books will be expedited within 0-48 hours after ordering

All PDF files will be upload to the DOWNLOAD area in your account. Once the standards are uploaded we will inform you via e-mail your download is ready. 

 

How can I order?

  1.     1. Choose format of standards (PDF or Hardcopy), add the standard into shopping cart.
  2.     2. Open the cart

 

 

   

  1.      3. Check the ordered items and and proceed to order information
  2.      4. Insert your business data (your account will be created automatically) or SIGN IN. Follow the instructions in the order form.

 

Payment

CREDIT CARD PAY – payment trought 3D secure payment gate -  accept Visa and Master Card

 

 

CREDIT CARD PayPal – payment trought PayPal payment gate with PayPal account or without PayPal account only with credit card – accept Visa, Master Card, American Express

      1. I have PAYPAL Account:

After confirm your order in last step, you will be redirected to secure PAYPAL

website. Login to your PAYPAL account and confirm the ammount.

      2.I have not PAYPAL Account:

After confirm your order in last step, you will be redirected to secure PAYPAL

website and choose to pay as PAYPAL guest. In next step enter information

from your credit card

BANK ACCOUNT ADVANCE PAYMENT - after ordering you will receive by e-mail  a proforma invoice with details for bank transfer. All bank transfer payments incur a fee of 16 EUR.

 

Documents formats:

PDF* - Portable Document Format -  an electronic format. The file will be upload in your account in bookmark DOWNLOAD. Before opening please save the file to your PC. All our files are in printable format.

 

* Adobe Acrobat Reader
Adobe Acrobat Reader software is required to view PDF files on your computer. This is a free download from the Adobe website.

 

HARDCOPY – printed version of standards available as book

 

Price include VAT / exclude VAT

Price with VAT is charged only for customers from European Union – non VAT payers. For all other customers will be charged price without VAT