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Homepage>ISO Standards>ISO/IEC 30105-8:2022-Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Part 8: Continual performance improvement (CPI) of ITES-BPO
download between 0-24 hoursReleased: 2022
ISO/IEC 30105-8:2022-Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Part 8: Continual performance improvement (CPI) of ITES-BPO

ISO/IEC 30105-8:2022

ISO/IEC 30105-8:2022-Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Part 8: Continual performance improvement (CPI) of ITES-BPO

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Standard´s number:ISO/IEC 30105-8:2022
Pages:25
Edition:1
Released:2022
Language:English
DESCRIPTION

ISO/IEC 30105-8:2022


This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This document helps ITES-BPO service providers to improve their performance by assessing service delivery. This document does not define technologies and tools for implementing the CPI methodology.
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