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>UNE standards>UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles
in stockReleased: 2021-05-05
UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles

UNE EN 14012:2021

Postal services - Quality of service - Complaints handling principles

Servicios postales. Calidad del servicio. Principios del tratamiento de reclamaciones.

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Availability
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English PDF
Immediate download
Printable
145.20 EUR
English Hardcopy
In stock
145.20 EUR
Spanish PDF
Immediate download
Printable
121.00 EUR
Spanish Hardcopy
In stock
121.00 EUR
Standard number:UNE EN 14012:2021
Pages:60
Released:2021-05-05
Status:Standard
Pages (Spanish):62
DESCRIPTION

This standard UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles is classified in these ICS categories:

  • 03.240