This document provides a reference of 41 competences as required and applied at the Information and Communication Technology (ICT) professional work environment, using a common language for competences, skills and proficiency levels that can be understood across Europe. This document was created for application by: " ICT service, user and supply companies, " ICT professionals, managers and human resource (HR) departments, " vocational education institutions and training bodies including higher education, " social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies, " market analysts and policy makers, and other organizations and stakeholders in public and private sectors.