This document outlines the principles, processes and best practice for procuring conservation services and works for cultural heritage. This can embrace any conservation action or measure, whether it be a preventive measure, a remedial treatment, investigation, planning, policy, or project management, etc. The means of procuring such work will vary depending, among other things, on the scale of the work envisaged. This document is not intended to override or conflict with European and national legislation covering procurement. Rather, it is intended to be read alongside relevant regulations covering procurement and is technically specific to the conservation of cultural heritage. This document is intended to be used by buyers or commissioners of conservation work (e.g. custodians, public or private individuals, collecting institutions, conservation specialists, conservation funding organisations etc.), and by those individuals and enterprises seeking to carry out conservation work. It is not intended to be used by institutional custodians as a means of directing work to their own staff. NOTE In this document, the term object is used for object, objects and collections.