UNE EN 50134-7:2017
Alarm systems - Social alarm systems - Part 7: Application guidelines
Sistemas de alarma. Sistemas de alarma social. Parte 7: Guía de aplicación.
| Standard number: | UNE EN 50134-7:2017 |
| Pages: | 18 |
| Released: | 2017-09-06 |
| Status: | Standard |
| Pages (Spanish): | 21 |
UNE EN 50134-7:2017
This standard applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider. This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for a) general requirements, b) marketing, c) sale and referral, d) assessment, e) installation, f) alarm monitoring, g) response arrangement, h) operational records, i) service and maintenance, j) risk management, k) service development and improvement, l) workforce. NOTE The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.
Alarm systems - Social alarm systems -- Part 1: System requirements
Alarm systems - Social alarm systems - Part 2: Trigger devices
Alarm systems - Social alarm systems - Part 3: Local unit and controller
Alarm systems - Social alarm systems - Part 5: Interconnections and communications (Endorsed by Asociación Española de Normalización in September of 2021.)
