This document gives guidelines for the development of a facility management (FM) policy when the FM organization: a) intends to establish a framework for setting FM objectives and the effective management of risk; b) intends to achieve alignment between the FM strategy and the demand organization s operational FM requirements; c) wants to improve the usefulness and benefits provided by the FM system; d) aims to meet the needs of interested parties and applicable FM requirements consistently; e) aims to be sustainable in a globally competitive environment.