This document provides model, high-level functional requirements and associated guidance for software applications that are intended to manage digital records (including digital copies of analogue source records), either as the main purpose of the application or as a part of an application that is primarily intended to enable other business functions and processes. This international standard provides guidelines for the decision making around selection, design, implementation and maintenance of software for managing records, according to the principles specified in ISO 15489-1. This document is applicable to any kind of records system supported by software but is particularly focussed on software for managing digital records.