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>BSI Standards >03 SOCIOLOGY. SERVICES. COMPANY ORGANIZATION AND MANAGEMENT. ADMINISTRATION. TRANSPORT>03.240 Postal services>26/30516679 DC BS EN 18343 Postal services. Methods for proof of delivery of parcels to replace the physical signature
immediate downloadReleased: 2026-04-16
26/30516679 DC BS EN 18343 Postal services. Methods for proof of delivery of parcels to replace the physical signature

26/30516679 DC

BS EN 18343 Postal services. Methods for proof of delivery of parcels to replace the physical signature

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Standard number:26/30516679 DC
Pages:13
Released:2026-04-16
Status:Draft for Comment
DESCRIPTION

26/30516679 DC


This standard 26/30516679 DC BS EN 18343 Postal services. Methods for proof of delivery of parcels to replace the physical signature is classified in these ICS categories:
  • 03.240 Postal services
This document describes methods and requirements for proof of delivery replacing the physical signature, while being as secure and trustworthy as physical signatures. It applies to situations where the traditional, physical signature is required by the service to be provided and where this traditional physical signature is not required by regulation. It applies to parcels delivered to recipients by postal operators and Logistic Service Providers (LSP). This document aims to meet or exceed the level of confidence associated with traditional, physical signatures. The new proof of delivery process will ascertain that the item is delivered to an authorized recipient or receiver and also prove that the recipient accepted the delivery. This document includes only the delivery process (forward flow).