New VDA 4: 2020, English version 2021 is avilable here.

 

PRICES include / exclude VAT
Homepage>BS Standards>11 HEALTH CARE TECHNOLOGY>11.180 Aids for disabled or handicapped persons>11.180.15 Aids for deaf and hearing impaired people>BS EN ISO 24551:2019 Ergonomics. Accessible design. Spoken instructions of consumer products
Sponsored link
immediate downloadReleased: 2020-05-15
BS EN ISO 24551:2019 Ergonomics. Accessible design. Spoken instructions of consumer products

BS EN ISO 24551:2019

Ergonomics. Accessible design. Spoken instructions of consumer products

Format
Availability
Price and Currency
English Secure PDF
Immediate download
173.41 USD
English Hardcopy
In stock
173.41 USD
Standard number:BS EN ISO 24551:2019
Pages:18
Released:2020-05-15
ISBN:978 0 539 13829 0
Status:Corrigendum
DESCRIPTION

BS EN ISO 24551:2019


This standard BS EN ISO 24551:2019 Ergonomics. Accessible design. Spoken instructions of consumer products is classified in these ICS categories:
  • 11.180.15 Aids for deaf and hearing impaired people
  • 13.180 Ergonomics
  • 11.180.30 Aids for blind or partially sighted people

This document specifies ergonomic requirements and recommendations for consumer product spoken instructions that are provided to guide users in the operation of a product and/or as a means of providing feedback to users about the status/state of a product. Such instructions can be used by persons with or without visual impairments, and are useful for users who have difficulty reading and/or cognitive impairments.

The applicability of the requirements and recommendations described in this document does not depend on the language of the instructions or whether the instructions are provided via recorded human speech or synthesized speech from text.

The requirements and recommendations in this document are applicable to conventional, stand-alone consumer products in general, whose function is limited by characteristics that prevent a user from attaching, installing or using assistive technology in order to use the product. They are not applicable to machines and equipment used for professional work.

This document does not apply to products for which the instructional content and/or the means of presentation are specified in other standards (e.g. medical devices, fire alarms). It also does not provide recommendations or requirements for spoken instructions of Interactive Voice Response (IVR) systems or digital assistants on personal computers or similar devices.

NOTE

ISO 9241-154 provides recommendations or requirements for IVR systems.

This document does not specify voice sounds of text-to-speech systems or narrative speech used in place of printed instruction manuals and independently from the product.


This product includes: