BS EN ISO 9000:2015

This standard BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary is classified in these ICS categories:

• 03.100.70 Management systems
• 03.120.10 Quality management and quality assurance
• 01.040.03 Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)

This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following:

• organizations seeking sustained success through the implementation of a quality management system;

• customers seeking confidence in an organization’s ability to consistently provide products and services conforming to their requirements;

• organizations seeking confidence in their supply chain that product and service requirements will be met;

• organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;

• organizations performing conformity assessments against the requirements of ISO 9001;

• providers of training, assessment or advice in quality management;

• developers of related standards.

This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.