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Homepage>BS Standards>03 SOCIOLOGY. SERVICES. COMPANY ORGANIZATION AND MANAGEMENT. ADMINISTRATION. TRANSPORT>03.120 Quality>03.120.10 Quality management and quality assurance>BS ISO 10014:2021 - TC Tracked Changes. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits
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immediate downloadReleased: 2021-11-15
BS ISO 10014:2021 - TC Tracked Changes. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits

BS ISO 10014:2021 - TC

Tracked Changes. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits

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Standard number:BS ISO 10014:2021 - TC
Pages:82
Released:2021-11-15
ISBN:978 0 539 19926 0
Status:Tracked Changes
DESCRIPTION

BS ISO 10014:2021 - TC


This standard BS ISO 10014:2021 - TC Tracked Changes. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits is classified in these ICS categories:
  • 03.120.10 Quality management and quality assurance

This document gives guidelines for realizing financial and economic benefits by applying a top-down structured approach to achieving financial and economic benefits. The structured approach uses the quality management principles and quality management system described in the ISO 9000 family of management system standards to:

  1. monitor and manage trends in key performance metrics;

  2. take improvement action based on the observed metrics.

This document is directed specifically to the top management of an organization.

This document is applicable to any organization, whether from the public, private or not-for-profit sector, regardless of its business model, revenue, number of employees, diversity of product and service offerings, organizational culture, complexity of processes, place or number of locations.

This document complements ISO 9001:2015 and ISO 9004:2018 for performance improvements and provides examples of achievable benefits from the application of concepts in those standards. This document identifies associated practical management methods and tools to assist in realizing the benefits.