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in stockReleased: 2017-10
DIN EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren (ISO 18295-1:2017)
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English PDF
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129.48 EUR
English Hardcopy
In stock
129.48 EUR
German PDF
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Printable
103.75 EUR
German Hardcopy
In stock
103.75 EUR
| Status: | Standard |
| Released: | 2017-10 |
| Standard number: | DIN EN ISO 18295-1 |
| Name: | Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017) |
| Pages: | 26 |
DESCRIPTION