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in stockReleased: 2017-10
DIN EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren (ISO 18295-1:2017)
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English PDF
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128.10 USD
English Hardcopy
In stock
128.10 USD
German PDF
Immediate download
102.56 USD
German Hardcopy
In stock
102.56 USD
| Status: | Standard |
| Released: | 2017-10 |
| Standard number: | DIN EN ISO 18295-1 |
| Name: | Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017) |
| Pages: | 26 |
DESCRIPTION