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in stockReleased: 2017-10
DIN EN ISO 18295-2
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Kundenkontaktzentren - Teil 2: Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren (ISO 18295-2:2017)
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English PDF
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88.62 USD
English Hardcopy
In stock
88.62 USD
German PDF
Immediate download
71.01 USD
German Hardcopy
In stock
71.01 USD
| Status: | Standard |
| Released: | 2017-10 |
| Standard number: | DIN EN ISO 18295-2 |
| Name: | Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017) |
| Pages: | 14 |
DESCRIPTION