IEEE 26512-2026

acquisition and supply of information for users. It applies the agreement processes (acquisition and supply) to information for users, and addresses the preparation of requirements for this information. These requirements are central to the information for users specification and statement of work discussed in this document. This document also addresses requirements for primary information outputs of the acquisition and supply process: the request for proposal and the proposal for information products and services. This document is intended for use in acquiring or supplying any type of information for users and is independent of information development or management tools or methodologies. This document can be helpful for acquiring and supplying the following types of information, although it does not cover all aspects of them:--multimedia systems using animation, video, and sound;--computer-based training (CBT) packages and specialized course materials intended primarily for use in formal training programs;--maintenance information describing the internal operation of systems software;--virtual reality and augmented reality;--collaboratively generated, often known as “wiki”, information, which is curated periodically;--information for users incorporated into the user interface. This document is applicable to acquirers and suppliers of information for users, including a variety of specialists:--analysts (e.g. business analysts, human factors engineers) who identify the tasks that the intended users perform with the system;--managers of the software or system development process or the information management process;--managers of the acquisition process, and those who authorize and approve acquisitions;--managers and authors involved in proposal preparation. It can also be consulted by those with other roles and interests in the information development process:--information designers and architects who plan the structure, format, and content requirements of information products;--experienced authors and editors who develop the written content for information for users;--graphic designers with expertise in electronic media;--user interface designers and ergonomics experts working together to design the presentation of the information on the screen;--usability testers, information development reviewers, subject-matter experts;--developers of tools for creating on-screen information.



Revision Standard - Active. This document was developed to assist users of ISO/IEC/IEEE 15288 or ISO/IEC/IEEE 12207 to acquire or supply information for users as part of the system or life cycle processes. It defines the documentation process from the acquirer's standpoint and the supplier's standpoint. This document covers the requirements for information items used in the acquisition of user documentation products: the acquisition plan, information product specification, statement of work, request for proposals, and the proposal. It provides an overview of the information management processes which may require acquisition and supply of system or software user documentation products and services. It addresses the preparation of requirements for user documentation. These requirements are central to the user documentation specification and statement of work. It includes requirements for primary document outputs of the acquisition and supply process: the request for proposal and the proposal for user documentation products and services. This document is independent of the software tools that may be used to produce documentation, and applies to both printed documentation and on-screen documentation. Its guidance is applicable to user documentation for systems including hardware as well as software.