PD ISO/TS 30421:2021

This standard PD ISO/TS 30421:2021 Human resource management. Turnover and retention metrics is classified in these ICS categories:

• 03.080.30 Services for consumers

This document describes the elements of workforce turnover and retention and provides comparable measures for internal and external reporting.

This document also highlights issues that need to be considered when interpreting the turnover and retention data, especially when deciding on the appropriate intervention internally and when reporting this to external stakeholders (e.g. regulators, investors).