This European Standard provides guidance on the preparation of private contracts for maintenance work. It can be applied to cross-border as well as national company/maintenance contractor relationships, the whole range of maintenance services including planning, management and control in addition to maintenance operations, every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment. It does not provide standard forms for maintenance contracts, determine rights and obligations between company and maintenance contractor, provide rules for agreements with public administrations.