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Homepage>UNE standards>UNE EN 13816:2003 Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement
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in stockReleased: 2003-01-17
UNE EN 13816:2003 Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

UNE EN 13816:2003

Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

Transporte. Logística y servicios. Transporte público de pasajeros. Definición de la calidad del servicio, objetivos y mediciones.

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Standard number:UNE EN 13816:2003
Pages:40
Released:2003-01-17
DESCRIPTION
This standard UNE EN 13816:2003 Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement is classified in these ICS categories:
  • 01.040.03
  • 03.220.01