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03.080.01 Services in general
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UNE EN 17371-2:2022
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Released: 2022-06-08
English PDF
Immediate download
120.27 USD
English Hardcopy
In stock
120.27 USD
Spanish PDF
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100.22 USD
Spanish Hardcopy
In stock
100.22 USD
UNE ISO 37500:2016
Guidance on outsourcing
Guidance on outsourcing
Released: 2016-06-08
Spanish PDF
Immediate download
155.22 USD
Spanish Hardcopy
In stock
155.22 USD
UNE CEN/TS 16880:2015
Service excellence - Creating outstanding customer experiences through service excellence
Service excellence - Creating outstanding customer experiences through service excellence
Released: 2015-12-16
English PDF
Immediate download
108.53 USD
English Hardcopy
In stock
108.53 USD
Spanish PDF
Immediate download
90.44 USD
Spanish Hardcopy
In stock
90.44 USD
UNE EN 17371-3:2021
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Released: 2021-04-14
English PDF
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114.40 USD
English Hardcopy
In stock
114.40 USD
Spanish PDF
Immediate download
95.33 USD
Spanish Hardcopy
In stock
95.33 USD