New VDA 4: 2020, English version 2021 is avilable here.

 

03.080.01 Services in general

CURRENCY
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Price exclude VAT will be charged for customers of European Union – VAT payers (with valid EU VAT number) and for customers outside of European Union.
in stock
Released: 2015-12-16
UNE CEN/TS 16880:2015
Service excellence - Creating outstanding customer experiences through service excellence
Excelencia en el servicio. Creación de experiencias excepcionales del cliente mediante la excelencia en el servicio.
LANGUAGE
English
Spanish
in stock
Released: 2021-04-14
UNE EN 17371-3:2021
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Prestación de servicios. Parte 3: Gestión de la medición del desempeño. Guía sobre el mecanismo para medir el desempeño como parte de los contratos de servicios.
LANGUAGE
English
Spanish
in stock
Released: 2010-06-16
UNE ISO 22222:2010
Asesoramiento en gestión del patrimonio personal. Requisitos para los gestores de patrimonios personales.
LANGUAGE
Spanish
in stock
Released: 2016-06-08
UNE ISO 37500:2016
Directrices para la contratación externa.
LANGUAGE
Spanish